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Financial Services

Time is money. Can your analytics solution keep up?

Increasingly, top companies in finance rely on IT for vital activities—from accelerating decision making and unlocking new opportunities to meeting compliance objectives. Even the slightest IT hiccup in a financial organization can mean lost revenue and furious clients.

ExtraHop gives you real-time visibility down to the individual transaction level, so you can prevent downtime, pinpoint performance issues, and assure regulatory compliance continuously, without needing ineffective audits.

With ExtraHop you can:

  • Discover all applications and infrastructure automatically.
  • Continuously monitor systems for SLA compliance.
  • Track file access in databases and storage to assure data security.
  • Extract real-time business insights off the wire to improve decision making.
 

Use Cases

Advanced Persistent Visibility

Using ExtraHop, the team quickly identified the compromised hosts, which data was exposed, and malicious servers involved. They discovered a compromised internal server being used to stage a brute force login attack on the database, and examined subsequent database queries to understand what the attackers were up to. Then they isolated how the breach occurred and strengthened their security accordingly.

Citrix ICA Latency: Solving Network Slowdown

Situation Virtual desktop infrastructure (VDI) is a big deal for healthcare providers, government agencies, professional services firms, and other organizations with distributed, mobile workforces. As…

Correlating Revenue with Payment Transactions

A financial company used ExtraHop application inspection triggers to show all unique orders and total revenue by merchant, as well as the transaction times with SLA thresholds so they could identify real-time purchasing trends. It gave them insight they needed to justify budget for architecture improvements.

Detecting Data Exfiltration

A large government agency needed a way to identify the source of a data leak and detect any future data exfiltration. The security team used the ExtraHop platform to identify a specific machine with abnormal DNS activity as the source of the leak, and they now use ExtraHop as an integral part of their security monitoring and analytics.

IT & Business Analytics

The team used the ExtraHop appliance to decrypt the secure payment processing session and query the transaction history to investigate specific behaviors not visible as summary data (such as duplicate orders).

Infrastructure Performance Monitoring (IPM)

The ExtraHop platform makes it easier to manage increasingly complex physical, virtual, and cloud environments by providing deep insight into wire data, all L2-L7 communications between servers…

Next-Generation Database Profiling

An insurance company used ExtraHop to pinpoint a misplaced query method that was introducing latency. They gained total visibility across their pre-existing Microsoft SQL, Oracle, DB2 and Informix databases and are now saving a minimum of $350,000 per year in personnel time.

Next­-Gen Network Performance Monitoring

A multi-billion dollar financial services company used ExtraHop SSL Decryption, Precision Packet Capture, Alerts, and Dashboards to conduct real-time analysis on performance metrics across their network, cutting provisioning costs and sharing analytics with the team without compromising data security.

Order to Fulfillment Transaction Analysis

A large manufacturing company was unable to pinpoint warehouse order processing problems for a custom application and protocol. With ExtraHop, they were able to track orders from placement to fulfillment and determine when, where and why delays were occurring, reducing rushed freight costs by 50% and overall fulfillment time by 20%.

Ransomware Prevention

The ExtraHop platform alerts incident response teams about a ransomware attack within minutes so they can take quick action to mitigate the impact.

Real-User Monitoring

ExtraHop created end-to-end workflow tracking and reporting for a technology services company, making it easy for their IT team to see what contributes to user-perceived load times and perform real-time analysis of how users are experiencing their site.

SSL Certificate Management

Situation Managing SSL certificates is one of the many mundane but important IT management tasks that weigh on IT Operations teams. ExtraHop makes these tasks easier, helping IT teams to proactively…

Security / Encryption Auditing

A large enterprise with both incoming and outgoing SSL traffic used ExtraHop to view the entire set of SSL behaviors on their network, so they could see how certificates were being used, plan SSL hardware purchases, and remove unused certificates.

In the past we have paid tens of thousands of dollars to outside contract vendors to do less than a 10th of what you have shown us in the amount of time the appliance has been onsite.

Sean Johnson Sr. Mgr. of Operations Major Financial Corporation

Additional Resources