Network Performance Triage and Troubleshooting
Problem to Insight in 3 Clicks or Less
"All systems green" is a bit of a pipe dream for many IT departments: every team has their preferred dataset (which don't always match) and a penchant for finger-pointing, and as environments evolve to support hybrid cloud and distributed networks, you've got an exponential rise in visibility gaps as well.
There is a single pane of glass capable of providing enough context and precision to stop the blame game for good, and that's your network itself. The ExtraHop Performance Platform transforms the network into a powerful source of insight backed by machine-driven automation that helps you cut troubleshooting time in half.
ExtraHop uses stream processing to transform raw network traffic into wire data analytics at up to 100 Gbps, automatically discovering and classifying every asset, device, and user in your environment in real time.
ExtraHop trains machine learning on wire data metrics to automatically surface performance issues and security vulnerabilities in real time, giving your team full context of the problem plus the precise packets you need to find the root cause and solve the issue.
By integrating with key monitoring and orchestration platforms like Gigamon and ServiceNow, ExtraHop allows you to automate response workflows and dramatically reduce your mean time to resolution. That means fewer outages and more time to move past break/fix.
ExtraHop has helped us move from a reactive mode of operations to proactively resolving issues. We've achieved the "holy grail" of IT Operations where we're not just remediating problems faster, but preventing problems from happening in the first place.
VP of Technical Operations, Practice Fusion
The classic triage and troubleshooting workflow looks like this: someone, somewhere in your environment, starts screaming. Thirty other people are screaming too. You pick the loudest, or maybe the one with the most expensive suit, and you start pulling metrics from fifteen different windows. As soon as a culprit looks likely, the team responsible throws a banana peel in your path. Eventually, you've lost a few years of life but the problem is solved (for now).
With the ExtraHop Performance Platform, more than half those steps are automated or dramatically simplified. By analyzing all network traffic at a throughput of up to 100 Gbps, ExtraHop gives you real-time visibility into core, cloud, and edge workflows, including encrypted traffic, in a single UI. It takes three clicks or less to pivot between a high level view of all assets and dependencies in your environment to precise packet details.
ExtraHop applies machine learning to wire data metrics in real time, automatically prioritizing critical or high-risk assets so your team doesn't have to, and surfaces anomalous behavior with complete context of the problem and immediate access to packets for rapid root cause analysis.