We offer 24/7 support for our customers, and we are passionate about helping you succeed and get the greatest possible value from the ExtraHop platform. Our customers tell us that our support is unmatched, and it's one of the things that really sets ExtraHop apart from other vendors. (Read our support philosophy here).
For questions and pricing, contact firstname.lastname@example.org.
|Support Plan Options||Gold||Platinum|
|Software Maintenance and Upgrade Assurance||Have||Have|
|Customer Service Access||Have||Have|
|Training Service Access||Have||Have|
|Professional Service Access||Have||Have|
|Support Hours 24x7||Have|
|Data Analysis Consulting||Have|
|Basic Configuration Assistance||Have|
|On-Demand Metric Training||Have|
|Priority Case Response||Have|
|Advance Replacement Option||Have|
|Quarterly Remote Analysis Reports (What's This?)||Have|