Logs and agent data come with a major caveat: they can only identify what you tell them to look for. That means your perspective is determined by whoever configured the tool. Add a lack of application fluency and the opacity of the public cloud, and suddenly you're looking at several minutes to an hour just correlating the data necessary to diagnose each problem. ExtraHop Reveal(x) for IT Ops helps you move past these limitations in one fell swoop.
Go From Black Box to End-to-End Visibility
I've never seen anything comparable to ExtraHop. It's our way to see how a transaction flows from start to finish through these various applications. We simply couldn't get that end-to-end perspective with any of our previous technologies.
Senior Systems Infrastructure Team Engineer, Seattle Children's Hospital