Application
Analytics


Real-Time Answers. Unmatched Experience.

Enterprises run on applications, but increased complexity, black boxes in SaaS, and off-the-shelf apps make it difficult to deliver the user experience customers demand. ExtraHop provides the complete visibility and correlated insights you need to eliminate blind spots in your application delivery chain and ensure high quality user experience at enterprise scale.

Complete Visibility


Unlike other monitoring tools that give you part of the picture, ExtraHop shows everything: you no longer have to patch together incomplete data from logs, agents and feeds after the fact. ExtraHop works on-premises, in the public cloud, and in hybrid environments so that you have end-to-end visibility into every revenue-generating application in every environment.

Real-Time Detection


Thanks to advanced machine learning applied to more than 4,700 metrics, ExtraHop cuts through the noise and automatically spots any issues before they impact user experience. Unlike other solutions that are designed for one team, ExtraHop serves as a source of truth for all teams to eliminate silos and the blame game.

Guided Investigation


ExtraHop puts data and alerts into context, allowing IT teams to easily explore at a high level and then drill down into specific packets in a matter of clicks, saving hours of troubleshooting time and enabling real-time insights and response. Teams can get to the bottom of every issue faster and move to resolution with confidence and agility.

Join the Fearless

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Integrate & Win

Go From Black Box to End-to-End Visibility

Logs and agent data come with a major caveat: they can only identify what you tell them to look for. That means your perspective is determined by whoever configured the tool. Add a lack of application fluency and the opacity of the public cloud, and suddenly you're looking at several minutes to an hour just correlating the data necessary to diagnose each problem. ExtraHop helps you move past these limitations in one fell swoop.

Network data is real-time, objective, and it covers every transaction between applications and users. Machine learning helps you detect and root cause issues so you can prove your case to stubborn vendors and focus on delivering a better experience for users. Read on to learn how ExtraHop supports key application analytics initiatives from the edge, to the core, to the cloud!

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I've never seen anything comparable to ExtraHop. It's our way to see how a transaction flows from start to finish through these various applications. We simply couldn't get that end-to-end perspective with any of our previous technologies.

Bruce Fulton Senior Systems Infrastructure Team Engineer, Seattle Children's Hospital

Use
Cases

Taking Customers
on a Digital Journey

Better Citrix Visibility
Leads to Better
Patient Experience

Edge to Cloud Insight
Fast Food Chain's
Move to Delivery


Taking Customers
on a Digital Journey

A lack of visibility into their complex infrastructure put top travel agency Fareportal at risk of losing business to the competition due to problems with customer experience.

Enter Visibility at Scale

  • Ability to drill down into the source of 400-level errors on the web platform
  • Real-time business-level insight into web application usage patterns
  • Visibility into transaction volumes going through search engines

Business Outcome

With ExtraHop, the team at Fareportal is able to proactively spot anomalies and restore systems before users' digital experience is impacted, avoiding potential negative brand impact and lost revenue.


Better Citrix Visibility
Leads to Better
Patient Experience

A distributed and heterogeneous IT environment and burgeoning Citrix deployment made troubleshooting performance issues difficult for Seattle Children's Hospital.

Enter Visibility at Scale

  • End-to-end Citrix monitoring including key metrics such as logons and launch times
  • Contextual associations across tiers to troubleshoot issues
  • Visibility into performance of SaaS and third-party hosted applications

Business Outcome

With the goal of expanding adoption of its mobile application and online ordering services, this major fast food chain was operating blind when it came to orders hitting AWS.


Edge to Cloud Insight
Fast Food Chain's
Move to Delivery

With the goal of expanding adoption of its mobile application and online ordering services, this major fast food chain was operating blind when it came to orders hitting AWS.

Enter Visibility at Scale

  • Visibility into entire service delivery chain from device, to cloud, to branch locations
  • Improved visibility into application delivery across the network, edge, and cloud
  • Cloud monitoring in both AWS and Azure

Business Outcome

Using ExtraHop to eliminate blind spots helped this fast food chain roll out their mobile application and improve user experience, driving more revenue for the business.