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Black Hat 2025 - Las Vegas

August 2 - 7, 2025 Mandalay Bay, Las Vegas

Platform
Solutions
Modern NDR
Resources
Company

Platform

ExtraHop’s Modern NDR Platform

Network Detection & Response

Network Performance Management

Modules

Intrusion Detection

Packet Forensics

Modern NDR

Modern NDR is critical to securing today’s modern infrastructure.

Solutions

Key Use Cases

Threat Detection & Response Threat Hunting SOC Modernization Incident Response & Investigation Performance Monitoring

View All Use Cases

Industries

Education Defense and Intelligence Financial Services Healthcare Public Sector Retail

View All Industries

Integrations

Cloud Service Provider EDR SASE SIEM SOAR Ticketing

View All Integrations

CrowdStrike & ExtraHop

Team up to modernize your SOC and maximize protection

Professional Services

Partners

Partner Login

Partner Finder

Modern NDR

Resources

Company

ABOUT US

Our Story

Leadership

Industry Recognition

Careers

Blog

Newsroom

Events

In-Person Events

Virtual Events

Leadership Team

Get to know ExtraHop's Executive Leadership and Board of Directors

Black Hat 2025 - Las Vegas

August 2 - 7, 2025 Mandalay Bay, Las Vegas

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RevealX™ NPM
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Customer Story

Home Depot and RevealX Build a Better Customer Experience

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Home depot picks RevealX over the rest

The Challenge

Providing a seamless customer experience across the company's online and physical operations

Why RevealX

Provides real time application and system performance management from the storefront to the datacenter

The Outcome

Improved user experience

Demonstrated double digit (40%) performance improvements

The Challenge Why RevealX The Outcome

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The Challenge

The Home Depot is a leading home improvement store that many DIY-ers rely on for power tools, gardening supplies, appliances, and more. How do you provide a seamless customer experience across the company's online and physical operations?

The Technology Environment

Nearly 2,300 remote sites, including stores, distribution centers, call centers, and technology offices
Hundreds of internal and customer facing applications

Visibility at our remote locations provides insight that is critical to delivering a seamless and secure experience for our customers and associates.

David Narayan Distinguished Engineer, The Home Depot

Why RevealX

Home depot chose RevealX because it provides real-time application and system performance management from the storefront to the datacenter.

RevealX also simplifies troubleshooting and the identification and analysis of chain-wide trends.

The Outcome

Deep visibility into applications enables the technology team to proactively troubleshoot and address slow or non-performing applications, which ensures a seamless experience for customers and associates.

Performance metrics gathered from every store show the value of upgrades to infrastructure and computing platforms—in some cases application response times improved by over 40%!

"Visibility at our remote locations provides insight that is critical to delivering a seamless and secure experience for our customers and associates," says David Narayan, Distinguished Engineer at The Home Depot. "ExtraHop allows for a much deeper understanding and more accurate representation of what's happening at every store."

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Security

Network Detection & Response (NDR)

RevealX NDR

Use the power of network visibility and AI for real-time detection, rapid investigation, and intelligent response for any threat.

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Performance

Network Performance Monitoring (NPM)

RevealX NPM

Use network data and machine learning to identify network and application performance issues and expedite time to response.

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