Sign In
RETAIL & ECOMMERCE
Secure and Accelerate Retail and eCommerce
Reduce security and performance risk to critical assets. Ensure availability and build business resilience at scale.
Overview
Secure Modern Retail with ExtraHop RevealX
From brick-and-mortar to e-commerce, retail businesses are no strangers to security and performance risk.
Retailers operate on tight margins, face constant competition, and must deal with shifts in consumer preferences while keeping the threat of disruption top of mind. To enhance user experience, reduce capital expenses, and increase revenue, retail businesses are turning to IT modernization. This modernization, which includes migrating business-critical applications to the cloud, adding internet-connected payment devices, and reengineering applications, delivers clear benefits. However, it also introduces new security and performance risks that threaten business resilience.
CUSTOMER STORY
The Home Depot Builds Unified Customer Experience with Visibility from ExtraHop
Challenges
Cyber Risk Impacts Profitability
Advanced threats, unplanned downtime, and broken user experience directly threaten retail profitability. This risk is magnified by third-party and software vulnerabilities, difficult-to-monitor devices, and blind spots across complex networks, which all increase the likelihood of security incidents and performance issues.
01
Digital Transformation
Migrating or reengineering revenue-generating applications to cloud environments can introduce security vulnerabilities, misconfiguration, shadow IT, and coverage gaps.
02
Unmanaged IoT Devices
Adopting Internet of Things (IoT) devices like handheld scanners or beacons in retail locations, warehouses, and fulfillment networks creates new entry points and attack vectors for malicious actors, as well as new opportunities for broken user experiences.
03
Ransomware
Adversaries target infrastructure and people as a way to exfiltrate customer and business data, amplify damage, and extract increasingly large ransom payments.
04
Advanced Threats
Threat actors can evade endpoint security and firewalls to move laterally and use encryption to cover their tracks as they cut off access to the critical systems and data.
05
Compliance
Stretched IT resources struggle to maintain compliance with PCI Data Security Standard (DSS) and other data protection regulations, a process that is both complicated and time-consuming.
06
Takeaway
Retailers relying on complex hybrid infrastructures, which include a mix of modern and legacy applications, cloud services, and connected devices, need network visibility to prevent security threats and performance issues.
Solutions
ExtraHop RevealX™
SECURITY
Network Detection and Response (NDR)
Use the power of network visibility, cloud-scale machine learning, and advanced analytics for real-time detection, rapid investigation, and quick, confident response to threats.
ExtraHop RevealX Platform
RevealX instantly delivers the visibility, decryption, detection, and investigation capabilities retailers need to expose hidden security and performance risks that other tools miss. With network intelligence from RevealX, organizations can investigate smarter, stop threats faster, and move at the speed of risk from core to edge to cloud and remote sites.
Investigate Smarter and Stop Threats Faster
- Automatically discover all assets communicating on the network, and apply advanced analytics to petabytes of traffic per day for real-time threat detection
- Uncover hidden threats hiding in encrypted traffic with deep packet inspection
- Strengthen security hygiene and compliance, audit vulnerabilities, and detect weak ciphers
- Detect data leaks from employee use of generative AI
Modernize Your Security Operations
- Support zero trust strategy with visibility into all activity on your network
- Improve efficacy with smarter automation, correlated insights, and streamlined workflows
- Improve efficacy with smarter automation, correlated insights, and streamlined workflows
- Consolidate security and performance tools with NDR, IDS, NPM, and PCAP in a single platform
Maximize Your Existing Investments
- Share high-fidelity network data with your SIEM or SOAR, including Splunk, Palo Alto Networks, and IBM QRadar
- Correlate threat intelligence and forensics with endpoint security solutions like CrowdStrike, and automate actions with Push Button Response
- Secure assets in cloud environments like AWS, Azure, Google Cloud, including compute instances, containerized workloads, data storage services, and more
- Integrate real-time analytics with IT Service Management solutions like ServiceNow, or any other solution using our REST API
PERFORMANCE
Network Performance Monitoring (NPM)
Gain comprehensive insights for smarter troubleshooting and faster resolution of network and application performance issues.
Simplify Monitoring of Complex Networks and Applications
As IT environments and revenue-generating applications grow more complex, retailers need unified visibility to reduce the risk of costly downtime. RevealX delivers the packet-level insights needed to understand and act on network and application performance issues. While legacy NPM tools force analysts to investigate with unstructured packets, RevealX uses a top-down investigative workflow with structured wire data. This reduces time to resolution and ensures a reliable user experience when every second counts.
Troubleshoot Smarter and Resolve Issues Faster
- Eliminate blind spots by complementing your application performance monitoring (APM) solution, gain visibility into assets that don’t support agents, and more
- Automatically pinpoint issues with visibility across the multi-tier application delivery chain before they impact user experience
- Automatically discover assets, map application dependencies, and analyze interactions with your broader IT infrastructure
Accelerate IT Modernization and Reduce Downtime
- Speed up the deployment of revenue-generating applications
- Migrate revenue-generating applications to public clouds while minimizing the risk of service disruption with continuous monitoring and analysis before, during, and after the migration
- Improve decision-making with OSI Layer 2–7 visibility, context-rich alerts, and actionable insights
Improve Operational Efficiency Across Teams
- Understand the root cause of latency, whether the problem is with your infrastructure, the application code, or third-party services
- Eliminate organizational silos and finger-pointing by delivering clear evidence to ITOps, SecOps, and DevOps
- Optimize IT costs and enable efficiencies among teams