End-of-Sale: ExtraHop EDA 6100 Hardware Appliances
ExtraHop is announcing the End-of-Sale (EoS) of the ExtraHop EDA 6100 hardware appliances effective July 26, 2018.
Per the ExtraHop Hardware Appliance Lifecycle and End-of-Life Policy, these affected hardware appliances will continue to receive support in all new firmware releases for a minimum of three years after the announced End-of-Sale date. After new firmware release support is no longer offered, these hardware appliances will receive critical security firmware updates for an additional year - a minimum of four years beyond the EoS date. Firmware releases are available to all customers with valid support contracts. Support contracts for these affected hardware appliances can be extended through September 30, 2022.
ExtraHop will offer for sale a new generation of physical appliance to replace this End-of-Sale model.All Announcements
Hardware Appliance Lifecycle and End-of-Life Policy
This policy defines the End-of-Life (EOL) terms and timelines for hardware appliances sold by ExtraHop Networks, Inc. ("ExtraHop"). The purpose is to help ExtraHop customers determine the date when their appliance will no longer support new firmware releases and to provide a reasonable amount of time for customers to migrate to a supported appliance.
ExtraHop also offers subscription plans for customers who don't need a physical appliance, and hybrid physical-subscription plans for customers who need a more flexible hardware upgrade option. If you're interested in a subscription plan, please contact your ExtraHop sales representative.