Today's IT environments are becoming increasingly complex. Maintaining a complete and accurate inventory of everything in the environment—and the dependencies between those devices and systems—is nearly impossible without the ability to passively observe all devices and systems. Legacy approaches like active discovery can dramatically impact performance, while consultant-based application mapping relies on human knowledge and spreadsheets.
ExtraHop passively observes all interactions between all systems, using wire data analytics to determine exactly what exists in your enterprise and how a given asset interacts with other systems or devices. Using this visibility, our Solutions Architects have developed workflows for asset discovery, application dependency mapping, and identification of core dependencies and shared services.
With help from our professional services consultants, you can easily create an always-up-to-date map of your environment that automatically syncs to other tools like ServiceNow CMDB. Live activity maps and robust integrations remove friction from your day-to-day workflows when it comes to inventory management, ticketing, and troubleshooting. Every team can understand which assets are communicating and how, as well as what they're actually saying, which in turn makes it far simpler to pinpoint the root cause of performance issues or security vulnerabilities.
The ExtraHop professional services consultant helped us work through an incredibly complex Citrix issue that was impacting our business.
Manager, EIT Infrastructure
Major Mobile Carrier