Customer Story

American Transportation Manufacturer Fast Tracks IT and Business Operations with ExtraHop

One of North America's largest manufacturers and servicers of rail cars and ocean-going marine barges, with more than 12,000 employees in operations spread across five different countries.

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Slashed troubleshooting times from weeks to hours

Improved cross-team collaboration

Greater consistency with application performance

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The CHALLENGE

Improve operational efficiency and deliver critical applications over WAN and Citrix with guaranteed performance and availability.

“With RevealX, we're not spending time looking for a needle in a haystack. That means we can spend more time on projects that are strategically valuable to the business. It's a win-win.”

IT Security Manager American Transportation Manufacturer

The Technology Environment

Critical applications delivered over Citrix to their field operations throughout North America.

WHY REVEALX

Why the Transportation Manufacturer Chose RevealX

Better performance insights

ExtraHop built a series of custom triggers to capture specific application and delivery metrics to help the team take a more proactive stance to ensure seamless application delivery and performance.

Reduced latency

“We were getting millions of invalid DNS requests across our networks, slowing things way down. Without RevealX, it might have taken days to pinpoint the source of the problem. We might never have found it," says an IT security manager.

The Outcome

ExtraHop gave this company a one-stop source to identify and resolve problems quickly

Fast-tracked insights

"With RevealX, we've cut troubleshooting times in half, sometimes even more. And we're no longer left guessing. Now we know where problems are originating, which means we can prevent them from recurring in the future."

Data-driven answers

"Rather than wasting time pointing fingers and speculating about where the problem was originating, we were all able to look at the data, pinpoint the source of the issue, and get it resolved. RevealX is the difference between guessing and knowing."

Improved strategic initiatives

With RevealX, the IT team can spend more time focusing on expanding and improving IT operations, rather than putting out fires.

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Security

Network Detection & Response (NDR)

RevealX NDR

Use the power of network visibility and AI for real-time detection, rapid investigation, and intelligent response for any threat.

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Performance

Network Performance Monitoring (NPM)

RevealX NPM

Use network data and machine learning to identify network and application performance issues and expedite time to response.

Product overview

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American Transportation Manufacturer Fast Tracks IT and Business Operations with ExtraHop

One of North America's largest manufacturers and servicers of rail cars and ocean-going marine barges, with more than 12,000 employees in operations spread across five different countries.

Download customer story

Slashed troubleshooting times from weeks to hours

Improved cross-team collaboration

Greater consistency with application performance

Improve operational efficiency and deliver critical applications over WAN and Citrix with guaranteed performance and availability.

“With RevealX, we're not spending time looking for a needle in a haystack. That means we can spend more time on projects that are strategically valuable to the business. It's a win-win.”

The Technology Environment

Why the Transportation Manufacturer Chose RevealX

Better performance insights

ExtraHop built a series of custom triggers to capture specific application and delivery metrics to help the team take a more proactive stance to ensure seamless application delivery and performance.

Reduced latency

“We were getting millions of invalid DNS requests across our networks, slowing things way down. Without RevealX, it might have taken days to pinpoint the source of the problem. We might never have found it," says an IT security manager.

ExtraHop gave this company a one-stop source to identify and resolve problems quickly

Fast-tracked insights

"With RevealX, we've cut troubleshooting times in half, sometimes even more. And we're no longer left guessing. Now we know where problems are originating, which means we can prevent them from recurring in the future."

Data-driven answers

"Rather than wasting time pointing fingers and speculating about where the problem was originating, we were all able to look at the data, pinpoint the source of the issue, and get it resolved. RevealX is the difference between guessing and knowing."

Improved strategic initiatives

Keep exploring

All customer stories

Is RevealX right for you?

What will your story be?

Security

Network Detection & Response (NDR)

RevealX NDR

View capabilities

Performance

Network Performance Monitoring (NPM)

RevealX NPM

View capabilities

Improve operational efficiency and deliver critical applications over WAN and Citrix with guaranteed performance and availability.

“With RevealX, we're not spending time looking for a needle in a haystack. That means we can spend more time on projects that are strategically valuable to the business. It's a win-win.”

The Technology Environment

Why the Transportation Manufacturer Chose RevealX

Better performance insights

ExtraHop built a series of custom triggers to capture specific application and delivery metrics to help the team take a more proactive stance to ensure seamless application delivery and performance.

Reduced latency

“We were getting millions of invalid DNS requests across our networks, slowing things way down. Without RevealX, it might have taken days to pinpoint the source of the problem. We might never have found it," says an IT security manager.

ExtraHop gave this company a one-stop source to identify and resolve problems quickly

Fast-tracked insights

"With RevealX, we've cut troubleshooting times in half, sometimes even more. And we're no longer left guessing. Now we know where problems are originating, which means we can prevent them from recurring in the future."

Data-driven answers

"Rather than wasting time pointing fingers and speculating about where the problem was originating, we were all able to look at the data, pinpoint the source of the issue, and get it resolved. RevealX is the difference between guessing and knowing."

Improved strategic initiatives

Keep exploring

All customer stories

Is RevealX right for you?

What will your story be?

Security

Network Detection & Response (NDR)

RevealX NDR

View capabilities

Performance

Network Performance Monitoring (NPM)

RevealX NPM

View capabilities