Customer Story
Tarrant Regional Water District Achieves Network Clarity with RevealX
Tarrant Regional Water District (TRWD) supplies water to millions of people across northern Texas and is a designated part of U.S. critical infrastructure.
The CHALLENGE
Establishing an accurate baseline across the organization’s complex infrastructure—including homegrown water service monitoring applications.
RevealX competitors just don't have feature parity, and ExtraHop gets things done quicker too.
Adam Boldin Network Architect, Tarrant Regional Water District
The Technology Environment
- A complex network of data centers and distributed physical locations
- Homegrown water monitoring applications
WHY REVEALX
Why TRWD Chose RevealX
TRWD Network Architect, Adam Boldin, had already extensively compared NDR vendors in a previous role. According to Boldin, "ExtraHop was doing things that nobody else could do, and it was perfect for TRWD."
Easy migration with minimal workflow disruptions
- "A remote support engineer took over. When I next logged in, all of our data and dashboards had been perfectly migrated,” says Boldin.
The Outcome
Powerful Insights Amplify Lean Security Team’s Capabilities
Compliance with cybersecurity and Environmental Protection Agency (EPA) regulations
- "We've been able to implement all the necessary controls, and I leverage RevealX to prove compliance with cybersecurity mandates. It makes things straightforward and efficient for me,” says Boldin.
Simplified application performance troubleshooting
- Boldin says, "The dependency mappings help us understand when developers have modified the way an application interacts with the network. Being powerful and easy to use, Reveal(x) is my go-to troubleshooting tool, and I can share with our developer's dashboards showing the impact of code changes."
ExtraHop support enables Boldin to handle major security concerns—like SUNBURST—with a lean security team
- "ExtraHop sent me a step-by-step guide—almost an 'Exfiltration for Dummies'—on how its detectors work and how to use RevealX to look back through my DNS archives to see if I'd already been affected [by the SUNBURST attack]. Since ExtraHop retains all of those records, I was able to do the search very easily," says Boldin.
Is RevealX right for you?
Products
What will your story be?
Security
Network Detection & Response (NDR)
RevealX NDR
Use the power of network visibility and AI for real-time detection, rapid investigation, and intelligent response for any threat.
Product overview
Performance
Network Performance Monitoring (NPM)
RevealX NPM
Use network data and machine learning to identify network and application performance issues and expedite time to response.
Product overview