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Customer Story

IG Group Reduces MTTR with Complete Network Visibility From RevealX

IG Group is an innovative global fintech company that delivers online trading platforms and access to financial markets around the world.


Scaling operations and improving network performance without compromising on security.

The benefit is clear—the ability to troubleshoot and get to the root cause of the problem ten times faster with ExtraHop allows us to quickly demonstrate its value back to the business.

Steve Bamford Senior Network Engineer, IG Group

The Technology Environment

  • Complete, comprehensive view of all network activity
  • Discover and resolve network performance issues faster
  • Log4j detections continue to demonstrate value to SecOps


Why IG Group Chose RevealX

“Between Christmas and New Years, I managed to have RevealX up and running and generating value,” says Senior Network Engineer, Steve Bamford. “Within three days, we had all the dashboards configured for our front-end applications and other core applications that we wanted to monitor.”

Granular visibility into wire data promised reduced mean time to resolution (MTTR) for network performance issues

The Outcome

Enhanced Visibility Demonstrates Value

Comprehensive visibility into all network activity

  • “RevealX greatly enhanced our visibility,” says Bamford. “We’re now able to accurately measure performance at different parts of the application flow across certain core infrastructure, such as firewalls and load balancers.”

Dramatic reductions in MTTR

  • In one instance of running analysis to find the root of a firewall issue, Bamford explains, “I was able to get it down to two specific devices within a few hours, reducing MTTR by over 80%.”

Log4j detections demonstrate additional value

  • “We still see Log4j coming across our front end,” Bamford says. “It's always out there but having those detections and demonstrating it to the security engineering team, they could see the value.”

Is RevealX right for you?


What will your story be?

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Network Detection & Response (NDR)

RevealX NDR

Use the power of network visibility and AI for real-time detection, rapid investigation, and intelligent response for any threat.

Product overview
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Network Performance Monitoring (NPM)

RevealX NPM

Use network data and machine learning to identify network and application performance issues and expedite time to response.

Product overview