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Customer Story

Maintaining Security and Network Performance While Migrating to the Cloud

Hill Physicians Medical Group (HPMG) is Northern California's largest network of independent healthcare practitioners, with more than 4,000 primary care physicians and specialists.


In moving to an exclusively cloud computing model, they needed to assure they could both monitor their infrastructure and secure it—without impacting performance and without having to deploy agents.

The dependency map really was a "wow" moment for me because it showed me that I could use RevealX to get this information on my own, even if the business or IT user didn't understand the system.

Juan Canales Senior Manager of Enterprise Security & Architecture, Hill Physicians Medical Group

The Technology Environment

  • HPMG back office
  • Electronic Health Record (EHR) system


Why Hill Physicians Chose RevealX

Cloud migration performance baseline

  • “We quickly saw we could use RevealX to do a measurement of before and after the migration. For an on-premise system we would record its performance baseline…Then, we would move it to the cloud hosting solution and measure the latency, the round type times, where there could potentially be the bottlenecks. That gave us critical visibility so that we could adjust the performance as well as support security visibility.”

Dynamic data maps

  • “This product would let me know all the transactions and all the protocols from everything that was connected to that system and it gave me this map that I could use. That combined with the performance advantages caused ExtraHop to be the clear winner,” says Canales.

The Outcome

Supporting Physicians with Secure and Reliable Cloud Infrastructure

Performance optimisation and network security

  • “Today, we run both the performance and the security ExtraHop editions. The performance product is primarily used by the IT infrastructure team. My security team is using RevealX security tool because it has more security metrics, and more dashboards specific to security. The metrics are specific to security events.”

Safer remote work

  • “What we’ve experienced is that the workload has gone up from 150 people working remotely concurrently to now having 700 concurrent remote workers. It has been pretty straightforward to use the ExtraHop products to help us monitor our environment and secure it,” says Canales.

Tech team collaborations

  • Visibility across the network enabled security and IT operations to collaborate as one team, improving security and keeping an eye on latency, round-trip times, and potential bottlenecks.

Is RevealX right for you?


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