The incumbent environment suffered from unacceptable blind spots. It lacked the native, line-rate decryption capabilities required to inspect communications between global manufacturing sites. Consequently, threats hidden in critical east-west traffic and communications with unmanaged IoT and industrial assets were missed entirely, leaving sensitive intellectual property vulnerable.

The organization’s initial endpoint strategy lacked the deep synergy required for modern defense. The disconnect between their legacy network tools and previous legacy EDR solutions created silos, making it difficult to correlate network anomalies with endpoint behavior. This gap hindered the team’s ability to quickly contain risks without resorting to blunt, manual interventions.

With an annual turnover exceeding hundreds of millions of euros, the organization required a solution capable of monitoring 100 Gbps traffic volumes without introducing latency. The incumbent tools failed to scale across the group's diverse hybrid enterprise, resulting in inconsistent coverage that threatened to compromise the continuous operation of high-value production lines.

The security team was overwhelmed by noisy, low-fidelity alerts from legacy systems. This alert fatigue obscured true post-compromise threats, forcing analysts to spend valuable time tuning filters and managing false positives rather than focusing on high-priority incident investigation and strategic threat hunting.

The global conglomerate secured the required forensic depth and network control when it deployed ExtraHop, which analyzes 100 Gbps of east-west traffic and uses high-speed decryption to immediately find threats previously hidden within encrypted flows.

The cloud-scale machine learning built into the ExtraHop platform reduced the SOC's operational burden by providing high-fidelity, low-noise detections. This shift allowed analysts to move their focus from low-value false positives to highly reliable network activity, signaling true post-compromise threats and endpoint detection and response (EDR) evasion tactics.

The security team achieved comprehensive insight by using identity-based investigation, which links malicious network activity directly to user and service accounts, finally enabling the detection of all missed AD and lateral movement attacks.

ExtraHop fundamentally simplified incident response workflows because it established itself as the definitive source of network truth, automatically feeding high-value contextual data to the customer’s existing SIEM and EDR platforms.

The organization gained efficiency and reduced complexity by consolidating NDR, NPM, and IDS capabilities into one unified, integrated solution for comprehensive network security and observability.

The global conglomerate mitigated major risk by gaining deep fluency (decrypting and decoding over 90+ protocols) that allowed for accurate analysis of all traffic, including sensitive database communications, without introducing performance risk. This was critical for detecting hidden AD attacks and lateral movement.