Reduced the number of false positives by as much as 50%, keeping teams focused.
IoT monitoring of thousands of PLC devices provides security for critical operational components.
Performance detections improve uptime across the organization—and have reduced support tickets by 80 percent.
Litehouse Foods is an employee-owned company founded out of a family restaurant more than 50 years in Hope, Idaho. Since then, the company has continued to grow, introducing new products, expanding into new markets, and acquiring other food manufacturers.
But fast growth and acquisitions came with their own challenges. "We shifted from a mom-and-pop business to an enterprise really fast," says Ben Budge, systems administrator for Litehouse. "That meant we had to address new security issues at an enterprise level far beyond the basic firewalls and antivirus that were good enough when we were a small business."
With Reveal(x), we're able to get to the truth because it's in the packets, and we can get to it quickly. Our security and uptime are better because of it.
Systems Administrator, Litehouse Foods
In order to scale to meet the security needs of their growing organization, the security team at Litehouse sought a solution that could provide deep network visibility as well as detection and response – with a minimum of false positives. They turned to ExtraHop Reveal(x).
"One of the things that quickly became apparent was that we didn't really know what was going on behind the scenes on our own network," says Budge. "With Reveal(x), we were able to see what the network and our business apps were doing almost immediately. For instance, we discovered that the ERP system was sending passwords in plain text across our network. It was eye-opening."