Customer Story

City of Dallas Leverages RevealX for Unmatched Network Visibility

The City of Dallas oversees community infrastructure for its nearly 1.3 million residents.

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Real-time visibility into a complex network of more than 14,000 servers, workstations, IoT devices, and more

Powerful decryption capabilities provide detailed information to mitigate advanced threats

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The CHALLENGE

Understanding the city’s attack surface in order to protect it more effectively.

“A real differentiator between ExtraHop and the other players we looked at was the ability to unencrypt traffic. ExtraHop provides the east-west traffic visibility that allows you to see bad actors go between systems, and that’s the real value.”

Dr. Brian Gardner, PhD CISO, City of Dallas

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The Technology Environment

A mix of on-premises and cloud environments across an extensive network
IoT devices, smart parks, and public Wi-Fi
Sensitive data, including personally identifiable information (PII), about the city’s more than 1 million residents

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WHY REVEALX

Why the City of Dallas Chose RevealX

Powerful decryption capabilities offer unparalleled insight into encrypted traffic.

“I can bring people in who have not quite as much expertise and day one they can get something out of it,” says City of Dallas CISO, Brian Gardner. “And that is one of the biggest benefits I saw—it was easy; it was simple.”

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The Outcome

Decryption Delivers Unmatched Insight

Secure decryption

Line-rate decryption offers unmatched visibility into encrypted traffic, enabling security teams to detect and investigate evidence of malicious activity like ransomware and supply chain compromises.

Comprehensive network visibility

The City of Dallas needs to protect highly diverse assets on its network, from PII like driver’s license numbers to IoT devices. RevealX helps the city understand what’s normal so they can quickly respond to what isn’t.

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Products

What will your story be?

Security

Network Detection & Response (NDR)

RevealX NDR

Use the power of network visibility and AI for real-time detection, rapid investigation, and intelligent response for any threat.

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Performance

Network Performance Monitoring (NPM)

RevealX NPM

Use network data and machine learning to identify network and application performance issues and expedite time to response.

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ExtraHop named a Leader in the 2025 Forrester Wave™: Network Analysis And Visibility Solutions

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City of Dallas Leverages RevealX for Unmatched Network Visibility

The City of Dallas oversees community infrastructure for its nearly 1.3 million residents.

Download customer story

Real-time visibility into a complex network of more than 14,000 servers, workstations, IoT devices, and more

Powerful decryption capabilities provide detailed information to mitigate advanced threats

Understanding the city’s attack surface in order to protect it more effectively.

“A real differentiator between ExtraHop and the other players we looked at was the ability to unencrypt traffic. ExtraHop provides the east-west traffic visibility that allows you to see bad actors go between systems, and that’s the real value.”

The Technology Environment

Why the City of Dallas Chose RevealX

Powerful decryption capabilities offer unparalleled insight into encrypted traffic.

“I can bring people in who have not quite as much expertise and day one they can get something out of it,” says City of Dallas CISO, Brian Gardner. “And that is one of the biggest benefits I saw—it was easy; it was simple.”

Decryption Delivers Unmatched Insight

Secure decryption

Line-rate decryption offers unmatched visibility into encrypted traffic, enabling security teams to detect and investigate evidence of malicious activity like ransomware and supply chain compromises.

Comprehensive network visibility

Keep exploring

All customer stories

Is RevealX right for you?

What will your story be?

Security

Network Detection & Response (NDR)

RevealX NDR

View capabilities

Performance

Network Performance Monitoring (NPM)

RevealX NPM

View capabilities

City of Dallas Leverages RevealX for Unmatched Network Visibility

The City of Dallas oversees community infrastructure for its nearly 1.3 million residents.

Download customer story

Real-time visibility into a complex network of more than 14,000 servers, workstations, IoT devices, and more

Powerful decryption capabilities provide detailed information to mitigate advanced threats

“A real differentiator between ExtraHop and the other players we looked at was the ability to unencrypt traffic. ExtraHop provides the east-west traffic visibility that allows you to see bad actors go between systems, and that’s the real value.”

Powerful decryption capabilities offer unparalleled insight into encrypted traffic.

“I can bring people in who have not quite as much expertise and day one they can get something out of it,” says City of Dallas CISO, Brian Gardner. “And that is one of the biggest benefits I saw—it was easy; it was simple.”

Secure decryption

Line-rate decryption offers unmatched visibility into encrypted traffic, enabling security teams to detect and investigate evidence of malicious activity like ransomware and supply chain compromises.

Comprehensive network visibility

Keep exploring

All customer stories

Is RevealX right for you?

Security

Network Detection & Response (NDR)

RevealX NDR

View capabilities

Performance

Network Performance Monitoring (NPM)

RevealX NPM

View capabilities