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DETECTION OVERVIEW

AAA Authentication Errors

Category

Authorization & Access Control
Detection diagram
Next in Authorization & Access Control: Delayed Kerberos Authtentication

Description

An application had an unusual increase in response errors for the authentication, authorization, and accounting (AAA) protocol. This detection indicates that users might be prevented from logging into their service.

Background

AAA is a security framework for Authentication, Authorization, and Accounting, managing network access and enforcing security policies. AAA includes application-level network access protocols such as RADIUS, Diameter, TACACS, and TACACS+. A spike in AAA response errors indicates recently expired user passwords, expired share secrets, misconfigured service accounts, or widespread incorrect password entries. Errors such as Access-Reject are often attributed to shared secrets between the AAA server and client that have become corrupted or modified.

Mitigation Options

Check for expired service account passwords, mismatched shared secrets between the client and AAA server, or incorrect IP address configurations in the client list.

Verify that there are no resource bottlenecks in the network path to the AAA server.

Check for high CPU, memory, or database latency on the server that could cause responses to timeout or fail.

Review recent policy or firmware changes on AAA servers that might cause response errors.

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