International Cruise and Excursions Taps ExtraHop for Digital Business Insight at Scale

Leading Provider of Travel-Based Loyalty Programs and Benefits Selects ExtraHop to Continuously Improve Service Delivery to Global Customers
August 14, 2018

SEATTLE – August 14, 2018 – ExtraHop, the leader in analytics for security and performance management, today announced that International Cruise & Excursions (ICE) has deployed ExtraHop for real-time visibility at scale. ICE selected ExtraHop for its ability to deliver targeted, contextual insight into performance across the application payload, supporting key business initiatives including application service delivery and Payment Card Industry (PCI) compliance.

International Cruise & Excursions, Inc. (ICE) is a market leader and global provider of loyalty and reward programs that enable consumers to receive extraordinary value on leisure travel and lifestyle benefits. Leveraging the innate power and appeal of vacations and unique leisure-related products and services, ICE provides travel-based benefit programs to over 55 million consumers through its scalable travel and loyalty solutions for some of the world's most respected global brands. ICE operates in more than 12 languages, from nine global offices providing services in 21 countries. ICE turned to ExtraHop to gain real-time visibility across their hybrid environment.

"ExtraHop's machine learning has given us enhanced visibility and increased our productivity," says Daniel Howard, VP of Infrastructure and Security at ICE. "We check the alerts daily and we can take action based on those real-time insights. For the short time we've had ExtraHop in our environment, it's already paid for itself multiple times over."

ExtraHop starts with the most comprehensive and objective data set – wire data – and applies real-time analytics and advanced machine learning at scale to transform it into a high-fidelity source of answers around the security and performance of the hybrid enterprise. For organizations like ICE, ExtraHop supports both IT modernization and delivery of business critical services across the enterprise.

"If you've ever been part of a travel rewards or loyalty program, chances are you've encountered International Cruise & Excursions," said Raja Mukerji, co-founder and Chief Customer Officer, ExtraHop. "Their customers – which include the world's top travel brands – rely on them to deliver an outstanding experience to travel consumers, and doing that requires continuous and seamless delivery of customer-facing applications. By partnering with ExtraHop, International Cruise & Excursions now has the visibility and context required to be more proactive than ever in supporting their customers."

About ExtraHop

ExtraHop is the leader in analytics and investigation for the hybrid enterprise. We apply real-time analytics and advanced machine learning to every business transaction to deliver unprecedented visibility, definitive insights, and immediate answers that enable security and IT teams to act with confidence. The world's leading organizations trust ExtraHop to support core digital business initiatives like security, IT modernization, and application service delivery. Hundreds of global ExtraHop customers, including Sony, Microsoft, Adobe, and DIRECTV, already use ExtraHop to accelerate their digital businesses. To experience the power of ExtraHop, explore our interactive online demo. Connect with us on Twitter and LinkedIn.

Press Contact
Mentha Benek
ExtraHop Networks
206-787-8417
pr@extrahop.com