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DETECTION OVERVIEW

Zoho ManageEngine Exploit Attempt - CVE-2021-44077

Risk Factors

An unauthenticated attacker can remotely run arbitrary code on a vulnerable Manage Engine ServiceDesk Plus server. A successful exploit can result in the attacker gaining control of the server and launching additional attacks on devices, deploying ransomware, or moving laterally across the network.

Category

Exploitation
Detection diagram
Next in Exploitation: Zoho ManageEngine Exploit Attempt - CVE-2022-47966

Attack Background

ManageEngine ServiceDesk Plus is help desk software that enables IT administrators to manage assets. ServiceDesk Plus has a vulnerability that allows attackers to bypass authentication and upload a file with executable code. To exploit this vulnerability, the attacker creates a malicious HTTP POST request that includes a URI for a REST API endpoint and a query parameter (step=) to upload a malicious file, such as misexec.exe. The ManageEngine server sends an HTTP response with a 401 status code after the file is saved to the following location: C:\ManageEngine\Servicedesk\bin\msiexec.exe. The attacker then submits additional HTTP POST requests to run the code within the malicious file.

Mitigation Options

Upgrade to ManageEngine ServiceDesk Plus version 11306 and later

MITRE ATT&CK ID

Associated content

Announcing The Forrester Wave™: Network Analysis And Visibility Solutions, Q4 2025

Network analysis and visibility solutions remain underrepresented in enterprises. Find out why in this preview of a new Wave report.

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