Customer Story
American Transportation Manufacturer Fast Tracks IT and Business Operations with ExtraHop
One of North America's largest manufacturers and servicers of rail cars and ocean-going marine barges, with more than 12,000 employees in operations spread across five different countries.
The CHALLENGE
Improve operational efficiency and deliver critical applications over WAN and Citrix with guaranteed performance and availability.
With RevealX, we're not spending time looking for a needle in a haystack. That means we can spend more time on projects that are strategically valuable to the business. It's a win-win.
IT Security Manager American Transportation Manufacturer
The Technology Environment
- Critical applications delivered over Citrix to their field operations throughout North America.
WHY REVEALX
Why the Transportation Manufacturer Chose RevealX
Better performance insights
- ExtraHop built a series of custom triggers to capture specific application and delivery metrics to help the team take a more proactive stance to ensure seamless application delivery and performance.
Reduced latency
- “We were getting millions of invalid DNS requests across our networks, slowing things way down. Without RevealX, it might have taken days to pinpoint the source of the problem. We might never have found it," says an IT security manager.
The Outcome
ExtraHop gave this company a one-stop source to identify and resolve problems quickly
Fast-tracked insights
- "With RevealX, we've cut troubleshooting times in half, sometimes even more. And we're no longer left guessing. Now we know where problems are originating, which means we can prevent them from recurring in the future."
Data-driven answers
- "Rather than wasting time pointing fingers and speculating about where the problem was originating, we were all able to look at the data, pinpoint the source of the issue, and get it resolved. RevealX is the difference between guessing and knowing."
Improved strategic initiatives
- With RevealX, the IT team can spend more time focusing on expanding and improving IT operations, rather than putting out fires.
Is RevealX right for you?
Products
What will your story be?
Security
Network Detection & Response (NDR)
RevealX NDR
Use the power of network visibility and AI for real-time detection, rapid investigation, and intelligent response for any threat.
Product overview
Performance
Network Performance Monitoring (NPM)
RevealX NPM
Use network data and machine learning to identify network and application performance issues and expedite time to response.
Product overview