Application
Service Delivery


Rapid Answers From Core to Cloud to Edge

Modern business runs on applications, but increased complexity and black boxes in SaaS and off-the-shelf apps make it difficult to deliver the user experience customers demand. ExtraHop provides the visibility and insight you need to maintain control in the hybrid enterprise, resulting in 75% reduction in lost user time due to application degradation.

Unprecedented Visibility


ExtraHop provides complete, correlated visibility across every tier of every application, no matter where that application resides. With a real-time view of the performance and dependencies of every application, you can quickly and easily spot anything out of place and drill down to the details.

Definitive Insights


Advanced machine learning applied to more than 4600 wire data metrics produces high fidelity alerts about performance issues, automatically highlighting problems that will affect your most valuable assets and keeping your team focused on the most critical issues so you can solve the problem before your business loses time, money, or competitive advantage.

Immediate Answers


When ExtraHop detects a problem, your team receives the rich context you need to fix it fast—from which devices were involved, to precise deviation metrics, to other anomalies that might be connected. Drill down from alert to the record of origin—packets—in a matter of clicks, cutting investigation time from hours or days to seconds. Get the answers you need to act with confidence.

Join the Fearless

Integrate & Win

Go From Black Box to Single Pane of Glass

Logs and agent data come with a major caveat: they can only identify what you tell them to look for. That means your perspective is determined by whoever configured the tool. Add a lack of application fluency and the opacity of the public cloud, and suddenly you're looking at several minutes to an hour just correlating the data necessary to diagnose each problem. ExtraHop helps you move past these limitations in one fell swoop.

Wire data gives you full visibility into every transaction between applications and users on the network while machine learning helps you detect and root cause issues so you can prove your case to stubborn vendors and focus on delivering a better experience for users. Read on to learn how ExtraHop supports key application service delivery initiatives from the core, to the cloud, to the edge!

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I've never seen anything comparable to ExtraHop. It's our way to see how a transaction flows from start to finish through these various applications. We simply couldn't get that end-to-end perspective with any of our previous technologies.

Bruce Fulton Senior Systems Infrastructure Team Engineer, Seattle Children's Hospital

Use
Cases

Taking Customers
on Digital Journey

Better Citrix Visibility
Leads to Better
Patient Experience

Edge to Cloud Insight
Fast Food Chain's
Move to Delivery


Taking Customers
on Digital Journey

A lack of visibility into their complex infrastructure put top travel agency Fareportal at risk of losing business to the competition due to problems with customer experience.

Enter Visibility at Scale

  • Ability to drill down into the source of 400-level errors on the web platform
  • Real-time business-level insight into web application usage patterns
  • Visibility into transaction volumes going through search engines

Business Outcome

With ExtraHop, the team at Fareportal is able to proactively spot anomalies and restore systems before users' digital experience is impacted, avoiding potential negative brand impact and lost revenue.


Better Citrix Visibility
Leads to Better
Patient Experience

A distributed and heterogeneous IT environment and burgeoning Citrix deployment made troubleshooting performance issues difficult for Seattle Children's Hospital.

Enter Visibility at Scale

  • End-to-end Citrix monitoring including key metrics such as logons and launch times
  • Contextual associations across tiers to troubleshoot issues
  • Visibility into performance of SaaS and third-party hosted applications

Business Outcome

With goals to expand adoption of its mobile application and online ordering services, this major fast food chain was operating blind when it came to orders hitting AWS.


Edge to Cloud Insight
Fast Food Chain's
Move to Delivery

This manufacturing company ran geographically disparate operations where remote users frequently experienced latency, negatively impacting productivity and revenue.

Enter Visibility at Scale

  • Visibility into entire service delivery chain from device, to cloud, to branch locations
  • Improved visibility into application delivery across the network, edge, and cloud
  • Cloud monitoring in both AWS and Azure

Business Outcome

Using ExtraHop to eliminate blind spots helped this fast food chain roll out their mobile application and improve user experience, driving more revenue for the business.