At ExtraHop, we believe in radical transparency. We believe that products should live up to their claims. We believe that customers should have complete and accurate information that allows them to select solutions uniquely suited to their organization's needs – even if it means they don't choose our product.
In that spirit, we commissioned this ESG Lab Validation report to put our claims to the test, and to set the standard for greater transparency, accuracy, and validation of vendor claims found in the IT Operations Management (ITOM) market.
We challenge all vendors in this space to do the same.
The intent of the ESG Lab report is two-fold:
- First, to outline vendor-neutral selection criteria that can be used to evaluate a product's capabilities and make a true apples-to-apples comparison
- Second, to put the ExtraHop platform to the test against that criteria using ESG's technical expertise, market knowledge, and understanding of competitive offerings
And in that same spirit, if for any reason ESG Lab or ExtraHop has made a mistake or omitted an important fact, please let us know and we'll correct the error immediately, acknowledge, and publish the correction.