DescriptionThis Bundle correlates Users to Servers in an ICA connection And attaches the app launch or tick and time stamp.
RequirementsUnderstanding of how to apply Triggers and Custom Pages
1: Apply the Bundle to the EHA.
2: Apply the trigger to your ICA Server Dynamic Custom Group, If you do not have one create a new Dynamic group with the following criteria: "type = ica_server".
3: Once applied and runs for about 10 min and you see the trigger firing(validate that it is). Go to Metrics>Applications>Users and Server(ICA)
4: Select the Custom Page ICA Client/Server Correlation. if it is not assigned to the Application please assign it by clicking on the Application and selecting pages and adding it.
5: Once on the Custom Page ICA Client/Server Correlation, you will be presented with a "Client Latency" number. Click the number.
6: From that number you will be presented with two columns, The main "key" column will give you all the details from each packet that was extracted. From here you can Search for usernames and servers.
We use this when we have complaints that citrix is freezing to see if the user has high latency or not saving us tons of time when they are sitting at +300ms of latency.