This ExtraHop Connect solution delivers real-time network device and application discovery and updates for a CMDB such as ServiceNow. It leverages the power of ExtraHop's network visibility to passively discover network devices and their applications on your network.
This solution requires the deployment of the ExtraHop Connect Server. Please ensure that this server is installed prior to executing the setup instructions below.
- Get real-time device and application discovery and updates for the ServiceNow CMDB without a complex, intrusive polling framework.
- Accurate, real-time device and application contextual data added to the CMDB. The network is the source of truth.
- Broad device and application context added to CMDB.
- Get dependency mapping that shows where applications reside.
How it works
This ExtraHop Connect solution delivers real-time device and application discovery and updates for a CMDB such as ServiceNow. The ExtraHop Connect bundle uses asset discovery triggers to detect devices and applications. It also detects additional properties associated with these assets. The triggers then make Open Data Stream calls to the ExtraHop Connect Server which persists all the asset data. The ExtraHop Connect Server then periodically sends this CMDB data to ServiceNow via ServiceNow's Identify Reconcile REST API which determines if an existing configuration item requires an update or if this is a new item. It also adds the relationship mapping of applications to their servers or computers.
For more information about how to get started using ExtraHop's Service Now CMDB integration, let us know you're interested and we'll be in touch with the necessary bits, bytes and download links.