ExtraHop Helps Customers Maximize the Value and Efficiency of Cloud Applications

Wire Data Analytics Platform Saves Customers Hundreds of Hours and Hundreds of Thousands of Dollars by Delivering Real-Time Visibility for Cloud and SaaS Application Performance and Usage
October 6, 2015

LAS VEGAS, NV – AWS re:Invent – October 6, 2015 – ExtraHop, the global leader in real-time wire data analytics for IT intelligence and business operations, today announced that it is helping dozens of enterprise customers cut costs and improve security by discovering SaaS cloud-based applications and measuring their resource consumption, unearthing unsanctioned applications, and delivering the visibility necessary to hold providers to performance-based SLAs.

The proliferation of cloud and SaaS applications has delivered a wealth of efficiency and cost-savings to businesses, but it has come with its challenges. Unfortunately, IT teams often lack insight into which applications are being used, the total amount of traffic consumed by those applications, and how they are performing for end-users. In many cases, IT depends exclusively on their SaaS providers for performance information, making it difficult to determine whether SLAs are being met. And that's to say nothing of shadow IT cloud applications and filing sharing services, which IT may not even be aware are in use.

Unlike legacy monitoring approaches, the ExtraHop wire data analytics platform provides real-time, end-to-end visibility of all traffic across the entire application delivery chain. With ExtraHop, organizations automatically discover cloud and SaaS applications in the environment. In addition, dashboarding capabilities allow IT to correlate cloud and SaaS applications with internally observed behavior, creating a central source of information to expose all requests, bytes, error codes and rates, as well as provide definitive evidence showing performance from the end-users' perspective.

IT can expect to gain the following key benefits by using ExtraHop wire data analytics for cloud monitoring:

  • Easy discovery and measurement of all SaaS and cloud-based applications
  • Objective information that definitively shows resource consumption by type, allowing for better capacity planning and cost savings
  • Continuous observation across the environment to identify and to prevent unsanctioned applications
  • Independent verification of SaaS user performance and usage for better SLA management

For one medical device manufacturer, lack of visibility into their cloud and SaaS applications meant they had no way to verify how these services were being consumed, how end-users were experiencing them, or whether SLAs were being met. By bringing in ExtraHop, the IT team was able to transform their approach to cloud and SaaS application management. Leveraging the insight they gained from the ExtraHop platform's analytics, the company saved over 200 personnel hours in unproductive troubleshooting. By looking at usage, they were also able to reduce several of their SaaS applications' license counts, saving them more than $20,000 per year.

"For our customers, including the medical device manufacturer, cloud and SaaS applications are a part of doing business," said Erik Giesa, SVP of Marketing, ExtraHop. "With ExtraHop, these organizations now have both the value and efficiency delivered by cloud and SaaS, and the visibility they need to understand the performance and usage of those applications. That results in time and money saved, multiplying the value of cloud and SaaS deployments."

To experience the power of the ExtraHop platform for yourself, explore the ExtraHop interactive online demo.

For more use cases and customer stories, see ExtraHop in Action.

About ExtraHop

ExtraHop makes real-time data-driven IT operations possible. By harnessing the power of wire data in real time, network, application, security, and business teams make faster, more accurate decisions that optimize performance and minimize risk. Hundreds of organizations, including Fortune 500 companies such as Sony, Lockheed Martin, Microsoft, Adobe, and Google, start with ExtraHop to discover, observe, analyze, and intelligently act on all data in flight on-premises and in the cloud. To experience the power of ExtraHop, explore our interactive online demo. Connect with us on Twitter, LinkedIn, and Facebook.

Press Contact
Rachel Pepple
ExtraHop Networks
206-317-0087
pr@extrahop.com