ExtraHop Helps Accolade Fortify IT, Reduce SIEM Spend by 60 Percent

Leading Provider of Healthcare Concierge Services Uses ExtraHop to Stay Within Four Clicks of Any Security Incident
August 3, 2016

SEATTLE, WA - August 3, 2016 – ExtraHop, the global leader in real-time wire data analytics for IT intelligence and business operations, today announced that Accolade, a provider of on-demand healthcare concierge services, is using wire data from ExtraHop as the foundation of its custom-built SIEM solution, FortifyHQ. With ExtraHop and Fortify HQ, Accolade ensures the security of critical infrastructure and sensitive customer data while saving more than 60 percent in overall cost when compared to other commercial security information and event management (SIEM) offerings.

Accolade provides healthcare concierge services that help navigate the complexities of the healthcare system, from identifying in-network providers to negotiating with insurers and providers over bills. The company consistently outperforms competitors, averaging better clinical outcomes, and saving customers more than 10 percent on healthcare costs. Because Accolade handles sensitive health and billing data, security is critical. Prior to ExtraHop and FortifyHQ, Accolade used a commercial SIEM solution deployed by a managed security services provider (MSSP). That model cost over $200,000 per year and left the internal team with extremely limited visibility into the company's security posture.

In order to reduce costs, improve visibility, and maintain the security and integrity of sensitive data, Principal Security Architect Mike Sheward decided to bring SIEM in-house at Accolade. He and his team designed FortifyHQ, a custom-built SIEM solution leveraging wire data from ExtraHop for real-time insight into all activity in the IT environment.

"With wire data from ExtraHop, you don't have to wait for the event to happen, get written into the log file system, and then analyzed," said Sheward. "You see the traffic as it's hitting the wire, not when it's hitting the end-points. If you put an ExtraHop appliance in front of the firewall, you can even see what is hitting you versus what is actually getting through. It's incredibly powerful."

With ExtraHop and FortifyHQ, Sheward and his team are never more than four clicks away from a security incident. "Wire data allows us to be highly prescriptive at the source, making it much easier to drill down quickly to get the answers we need," said Sheward.

"According to Gartner, worldwide SIEM spend will reach $1.8 billion in 2016," said Isaac Roybal, Principal Product Marketer at ExtraHop. "By leveraging wire data analytics from ExtraHop to provide visibility into East-West traffic, Accolade is pioneering a new and innovative SIEM model that reduces costs and expedites resolution times. It's a win for Accolade, and for the customers they support."

For more information about how Accolade is using ExtraHop to improve its IT security performance while also significantly reducing annual costs, check out the case study: Accolade Cuts Annual SIEM Spend by 60 Percent with ExtraHop.

About ExtraHop

ExtraHop is the leader in analytics and investigation for the hybrid enterprise. We apply real-time analytics and advanced machine learning to every business transaction to deliver unprecedented visibility, definitive insights, and immediate answers that enable security and IT teams to act with confidence. The world's leading organizations trust ExtraHop to support core digital business initiatives like security, IT modernization, and application service delivery. Hundreds of global ExtraHop customers, including Sony, Microsoft, Adobe, and DIRECTV, already use ExtraHop to accelerate their digital businesses. To experience the power of ExtraHop, explore our interactive online demo. Connect with us on Twitter and LinkedIn.

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Rachel Pepple
ExtraHop Networks