About Rachel
Rachel is a writer at ExtraHop. She likes hiking, long walks on the beach, and helping businesses bring their best stories to the people who love them the most.
Posts by Rachel Van't Land
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Getting LEAN: How to Work Smarter in Healthcare IT
LEAN methodology got its start during the industrial revolution, but it's just as relevant in today's tech organizations—if not more.
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The First Question A Support Engineer Should Ask You
Forcing a customer to prove their eligibility for support before helping them is wrong. The first question a support engineer asks you on the phone should be...
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Ambassador Update: Mystery Ambassador #1
- December 3, 2015
- Posted in Company
See if you can guess who our mystery ambassador is.
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3 Steps to Keeping Up in IT
- November 18, 2015
- Posted in Company
Here are a few steps for figuring out what you need to learn in order to stay ahead of the IT curve.
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ExtraHop's Fall '15 Ambassador Program is Live
We're excited to announce that our ExtraHop Fall '15 Ambassador Program is now live! We're expecting some terrific technical explanations, video walkthroughs, and more, and we're looking forward to sharing their work widely.
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Become an ExtraHop Ambassador
- September 11, 2015
- Posted in Company
Network engineers have been using ExtraHop for a host of reasons. We're looking for some ambassadors to help showcase what the platform can do in capable hands.
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Don't Fly Blind in the Public Cloud
- September 9, 2015
- Posted in Company, Good Reads
Without the ability to independently monitor the performance and availability of cloud workloads IT is often dependent on the cloud provider itself to tell them whether SLAs commitments are being met.