BlogProviding financial flexibility to people traditionally underserved by banks is serious business to CURO Financial Technologies. When customers need access to short-term credit or instant check cashing, they have to trust that CURO will deliver it quickly and securely at remote locations, online, or through mobile apps.
Understanding and protecting a complex digital network is no simple task, and CURO needs to provide Security and IT Operations with a solution that enables them to work together to increase security and improve customer experience.
"Within the first 30 minutes of deploying proof of concept, we were able to find an issue that I had been chasing for 6 months," Mitch Roberson, Director of Enterprise Systems at CURO said. "...I was able to fix it in less than 5 minutes. We haven't seen that problem ever again."
Watch the video below to see how ExtraHop has helped the CURO team proactively identify and resolve outages before customer impact was felt.
