Cloud

Speed up Your Cloud with ExtraHop Application Performance Monitoring

More and more enterprises are moving parts of their vital business into the cloud, leveraging the latest cloud technologies to drive down cost and scale the business. Being a relatively new technology platform, cloud services bring a set of unique performance challenges:

  • Inability to rely on traditional monitoring approaches – In the past, IT has leaned heavily upon traditional monitoring tools such as agents and log files to gain visibility into the application environment. With cloud services, the organization relinquishes control over the environment in which their applications run and can no longer expect access to agents or log files for performance management.
  • Highly distributed nature of cloud services – By definition, a cloud service is highly distributed and accessed remotely via the Internet. With more moving pieces to manage, cloud services lead to more potential causes of performance issues.
  • Impact of cloud-related latency – Latency is just a part of life in the world of cloud services. The important questions are how much additional latency is incurred and what is the impact on application performance. With cloud-related monitoring in a nascent state, most cloud providers and consumers do not have a reliable way to answer these questions.

With the ExtraHop system, speeding up the cloud is no longer a pipe dream. The ExtraHop system can help.

  • Troubleshoot intermittent problems with upstream providers – The ExtraHop system keeps tabs on cloud providers with extensive metrics that capture the full application-performance profile, across all transactions. This insight helps shed light on intermittent connectivity problems due to disruptions occurring upstream.
  • Measure the true impact of cloud latency – The ExtraHop system monitors tens of thousands of transactions simultaneously and in real time, recording key metrics for application performance. The integrated performance views help to identify likely causes when a cloud service is slow. The ExtraHop system arms you with better information that you can use to track down problems with the cloud provider.

Customer Vignette

Who: Mobile service provider.

Challenge: The service provider guarantees certain levels of service according to strict SLAs that are in place. When degradations or interruptions occur, the provider is assessed penalties. However, application performance is highly dependent on an upstream cloud provider which also adheres to a set of SLAs.

The ExtraHop System in Action: The ExtraHop Application Delivery Assurance system was able to monitor and baseline the end-to-end performance. By measuring both the backend infrastructure environment and the incoming Internet traffic with a pair of ExtraHop appliances, they were able to determine which slowdowns were due to upstream-provider issues.

ROI: Hundreds of thousands of dollars saved in SLA penalties on a monthly basis.