Service Assurance – State-of-the-Art Application Delivery Management

When business-critical transactions fail, revenue is lost and the company brand is damaged, negatively impacting the company’s ability to attract and retain customers. In most cases, intermittent slowdowns and failures go unreported and undiagnosed. While synthetic transactions and service checks can detect when applications go down hard, an inherent undersampling problem occurs with intermittent issues. Log-file analyzers can help, but even excruciatingly slow transactions rarely are logged if they complete successfully. The ExtraHop Application Delivery Assurance system passively analyzes all transactions on the wire in real time to isolate intermittent failures and slowdowns.