EXTRAHOP CASE STUDY
ExtraHop Helps Alaska Airlines Ensure That 25 Business-Critical Applications Do Not Fail
Modern airlines are extraordinarily dependent on technology, and running IT for an airline requires solving unusual challenges around the clock. Alaska Airlines designates over 25 applications as business critical, managing everything from aircraft weights and balances to e‑commerce applications that drive billions of dollars in revenue.
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ExtraHop Helps Alaska Airlines Ensure
That 25 Business-Critical Applications Do Not Fail
The ExtraHop system is the only solution that provides an integrated view across all network tiers, and with the ExtraHop Database Module, Alaska Airlines' Informix databases could be observed continuously from a passive, zero-overhead perspective, with traffic reconstructed to record both network- and application-level metrics. This information provides an early warning of new problems and reveals the root causes of sluggishness and intermittent errors without the need for system-wide database profiling.
The Alaska Airlines IT team has continued to see sustained and consistent improvements in both application and network performance, in addition to much greater ease and speed in identifying and troubleshooting problems.
The ExtraHop system has provided numerous benefits to Alaska Airlines' network and application performance management:
- An integrated, real-time view across all tiers
- No need for high-overhead, systemwide database profiling
- Proactive early warning of potential problems
- Easier troubleshooting and performance tuning of applications
