News Articles

ExtraHop Helps Network Team Break Down IT Silo Mentality – June 23, 2014

Other groups within Marsh’s organization are now fixing things without coming to the network team. For instance, Marsh started seeing an ActiveSync-related SMTP error in ExtraHop’s console. Before looking into it, he invited a couple of administrators to a local ExtraHop training session. About a week after the class, the SMTP errors disappeared. “I’m pretty sure that the Exchange admin who went to the class logged into ExtraHop and saw it and fixed it, which is awesome, because it required no intervention from me.” [Read more...]

Bentley University Overcomes ERP Problems with Network Appliance - June 9, 2014

Since that fall 2013 implementation, the ExtraHop functionality has been picked up for use by IT people managing Blackboard, email, and databases. “Equipped with ExtraHop, these constituencies know how well their applications are performing across all tiers and they can troubleshoot problems themselves without immediately blaming the network,” Marsh said. [Read more...]

CIO Turns to Data Analytics to Hunt Down VDI Ghost - May 29, 2014

“I do a lot of speaking on our virtual desktop story,” he says. “Every time I talk about it, I tell people that if you’re going to deploy virtual desktop, you’ve got to deploy it with ExtraHop or something like it, but I haven’t found anything else like it out there. It saves you the pain of these ghosts in the machine.” [Read more...]

ExtraHop Raises $41M Series C Round For Its Real-Time IT Analytics Service - May 29, 2014

This brings ExtraHop’s total funding to date to $61.6M – a princely sum but one that will come in handy if the company is to be successful creating a new category, as it aims to. Its term of IT Operations Analytics is actually a good descriptor for what is going on here. [Read more...]

ExtraHop Raises $41M Series C Round For Its Real-Time IT Analytics Service - May 29, 2014

Seattle-based ExtraHop, a service that offers real-time analytics based on analyzing data right off the wire instead of using software that runs on the server, today announced that it has raised a $41 million Series C round led by Technology Crossover Ventures (TCV). While TCV may not be a household name, the company has previously invested in the likes of Zillow, Expedia, Splunk, and Spotify. TCV’s Tod Coons will join the company’s board of directors. [Read more...]

ExtraHop Raises $41 Million, Doubling Team - May 29, 2014

Asked where ExtraHop will be in five years, Rothstein said it “can be one of the next great systems companies — not just in Seattle but in the world. We certainly believe that the market opportunity is large enough that ExtraHop has the potential of being a large independent company,” he said. [Read more...]

Monitoring, Workflow Apps Crucial To Healthcare IT - May 9, 2014

Wright estimates ExtraHop saved Seattle Children’s about $336,000—or $28,000 per month—in its first year. More importantly, he now feels secure enough about the VDI’s performance that he can consider moving it into the ICUs and other sensitive areas of the hospital. “We knew if a VDI deployment was going to be successful, it had to be stable. We knew the success of the further deployment of VDI was going to be limited by our stability.” [Read more...]

Heartbleed Security Bug: What Should Enterprises Do Now? - April 30, 2014

Hackers can exploit the Heartbleed vulnerability by sending malformed heartbeat requests to servers to trick them into revealing data from previous transactions. ExtraHop’s new Heartbleed security bundle highlights the volume of these heartbeats, which servers are targeted, and which parties are sourcing the attacks on a geomap. “We can tell customers who have us deployed whether or not the [Heartbleed] vulnerability was being, or had even been, targeted and exploited,” Bragin said. [Read more...]

Healthcare IT Pros Laud Security, Privacy Tools - April 28, 2014

Troubleshooting is 90% faster now that McKesson is using ExtraHop, and the system has made the company far less reliant on specialist skills, Checkoway and McMartin say. “We estimate that we’ve saved about $400,000 annually in terms of time spent troubleshooting, and an additional $260,000 in headcount avoidance because we are able to support our growing business by hiring less engineers than under our previous model.” [Read more...]

Wire Data Analysis Proves a Sure Thing for bet365 - April 1, 2014

By analyzing wire data, ExtraHop provides the IT team with actionable insights into performance, availability, and security of the IT estate. Starting with performance optimization, bet365 wanted to quantify improvements or degradations in application performance attributable to patches, upgrades, and deployment changes. Using ExtraHop they could evaluate the impact of changes across multiple parts of the application delivery chain, through linked applications, infrastructure elements, and even sites. [Read more...]

Complex Apps Need Network-Based Application Performance Management Tools - April 1, 2014

T2 Systems Inc.—an Indianapolis-based software company whose products help public and private organizations manage their parking lots, meters, permit programs and other related operations—uses ExtraHop’s network-based APM tools to monitor and deliver its applications as Software as a Service to customers. … “We had one of our IT pros that comes from a developer background scratching his head, saying what the customer was experiencing was impossible,” Hutchins says. “One of our IT guys, who typically would have had no visibility into this, basically debugged what was happening with the application using the APM tool.” [Read more...]

Next-Gen APM Tools: Getting the Whole IT Team Involved with APM - February 5, 2014

“The idea of needing one person to work APM was daunting for us,” Hutchins said. “All of my IT analysts and administrators are able to play within the ExtraHop tool and see what is happening in real-time—like seeing how long it’s taking us to respond to customers—or even test the performance of new code before it goes into production.” [Read more...]

Top Tools for Solving App Performance Woes - February 3, 2014

While all the tools exhibited a range of APM strengths and abilities, we found that ExtraHop’s appliance did the best job of keeping our users’ performance complaints to a minimum. It was quickest to identify performance problems, its display of application activity was easiest to use and it had the best virtual machine support. [Read more...]