Vendor Wars Episode II: A New Hope
April 16, 2009
As a “sequel” to yesterday’s Vendor Chronicle‘s post, I’m going to tell a story about what happens when a client is stuck in the middle between multiple vendors. This is when the finger pointing really gets bad, and the blamestorms escalates to the “galactic” level.
So once upon a time, in a galaxy not so far away, we ran into a customer in the transportation business that moved a lot of files across the network. A lot of important shipping related documents are stored in NetApp storage devices and acessed via LANs and WANs, routing out through Cisco switches. Similar to our etailer from yesterday, they started seeing major performance issues, and was able to narrow it down to somewhere between the NetApp storage devices and the Cisco switches.
This is when the vendor wars started. Of course Cisco says, it’s clearly the NetApp’s fault, and Read more on Vendor Wars Episode II: A New Hope…
