In a new white paper released yesterday, distinguished EMA Managing Research Director and former NetScout Vice President Jim Frey documents the value many enterprise IT shops have found in adding top-down, real-time application performance monitoring to their existing NetScout deployments. As Frey elaborates in the report, a majority of Fortune 500 enterprise IT organizations rely on packet-based NetScout Systems products to monitor network performance from L2 to L4 and perform forensic investigations on the root cause of problems. However, to get the real-time application-oriented performance monitoring that is so critical for today’s highly complex IT environments, many IT teams are finding great value in deploying the ExtraHop network-based application performance management (APM) solution in parallel with NetScout.

Read more on EMA Report: ExtraHop Fills Critical Real-Time Application Performance Monitoring Gaps Left by NetScout Systems…

Summary: The ExtraHop system provides the mapping and measuring capabilities needed to continuously improve application performance using lean methodology.

Lean methodology enables businesses to continuously improve the efficiency of repetitious and defined processes. First introduced in the Toyota Production System, lean operational principles have helped some manufacturers achieve a sustainable advantage over competitors.

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The Guardian reports that Research in Motion’s (RIM) three-day outage for its BlackBerry service was caused by faulty networking equipment in its U.K. network operations center, located in Slough. RIM operates just four network operations centers around the world.

Read more on RIM BlackBerry Outage Preventable with ExtraHop Database Performance Monitoring…

Performance management in virtualized environments is the topic of Gartner analyst Cameron Haight‘s post, Server Virtualization Performance. Haight notes that during a Gartner client gathering, he conducted an informal poll to see what part of the virtual server infrastructure caused clients the most performance problems. While individual VMs came out on top at 42%, Haight found that the underlying issue was very likely an application problem.

Read more on “It’s Not My VM—It’s the Application”: It’s Really Virtual Packet Loss…

Computerworld UK reporter Leo King recently highlighted a global survey by PAC Consulting that found that 43 percent of SAP customers are dissatisfied with the system’s response times across all components. What’s more, 96 percent of respondents said they feared financial risk if their SAP system experienced performance problems.

Read more on Troubleshooting SAP with Application Performance Management (APM)…