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Posts Tagged ‘evaluation’

Replay of an IT Support Incident – ExtraHop In the Wild

Thursday, February 12th, 2009

A fun part of the ExtraHop customer engagement model is something we call the “Show-n-Tell“. For any customer evaluation, we’ll install the box (a 15-minute process), let the box “soak-in” for a few days, then come on-site for a presentation to all relevant stakeholders (network groups, app support groups, DBAs, storage teams, windows admins, you [...]